Complaint Review: VistaPrint

I took advantage of a sale that Vistaprint was having, which is to get free business cards (250 cards) and only pay for shipping. So I told myself "let me try them out, what do I have to lose, only around $5?" (to be exact, $5.45) Well that's EXACTLY what I lost, because I never got those supposedly "free" business cards! I called and the representative told me that they'll re-ship them to me, priority mail, because they couldn't give me a refund (either store credit or to re-send the order). I opted to have the order re-sent, and until now I have never received them (that was in April). I am relieved that I have only lost 5 dollars and not 30 or so.

I told a friend about what happened and he said "NEVER order from Vistaprint, they charged me for vp rewards even though I did not select that option and they automatically charged my credit card twice". So now I've found ripoffreport.com and after reading all of the other testimonials about Vistaprint, I regret that I didn't argue with the manager for my $5 and that I haven't found this site sooner! So believe me, Vistaprint WILL scam you sooner or later, in one form or another! I can't believe they are still in business!!!

Anonymous
San Diego, California
U.S.A.