2) I was told by your staff that he would give me the promotional price 14.99 price for the 1000 cards for my inconvenience.
3) I was then told by four other staff and one supervisor, [all condescending and rude, very poor customer service!] that your company would not honor that price.
4) The bait and switch tactics of your staff is illegal
5) Your staff provides poor customer service.
6) If I were a mystery shopper your staff would have failed in customer service with an F
7) According to colleagues your company has a poor reputation.
Now that I have provided you with facts and not feelings. I want you to send me my cards.