Vita Firm Eye Serum Vita Firm/Eye Serum Kelly Charge $89.95 for Eye Serum product that was suppose too trial size. I was only to pay $4.95 shipping. St. Petersburg Florida
To whom it may concern;
I order trial size product Ageless Eye Serum & Agless Face Creme by L'Amour to only pay $4.95 for shipping cost.
I was prompt to another screen to purchase the full line of product which I decline. I was told that I would be sent the trial size products and charged on $4.95.
Attached is a copy of the amount that I paid but was not quoted until I noticed it on my bank statement.
| 3/22/16 |
M3R*SKINHEALTH
Location: 855-4238402, DE
Purchase Date: 3/19/16
Category: Retail Stores
|
Purchase | -$1.95 | |
| 3/21/16 |
PEAK HEALTH
Location: 855-248-9587, CA
Purchase Date: 3/19/16
Category: Retail Stores
|
Purchase | -$1.99 | |
| 3/21/16 |
DELEPIC*NUTRALIFE
Location: 855-333-1912, UT
Purchase Date: 3/19/16
Category: Retail Stores
|
Purchase | -$4.95 |
On April 10, 2016 an additional $89.79 was withdrawn from my account for products I didn't order or received.
I noticed that there is several different address for this compay and when I tried to call them (Customer Service), I was put on hold for a few minutes to be told by the CSR that their system was down and to call back in 15 minutes to be told the same thing from a different CSR.
Attached is a copy of the payment that was with drawn on April 10, 2016.
DELEPIC*NUTRALIFE
Thank you in advance for your help to resolve this matter.
Susan Hunter