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  • Report:  #1315477

Complaint Review: Vita Luminance

Vita Luminance My Derma Restore, Regenelift, True Skin Putify Bought by phone from TV ad. Claimed 14 day trial and 100% satisfaction. billed $200 before trial period ended with no contact info to cancel Henderson Nevada

  • Reported By:
    Jonathan — Red Rock Texas USA
  • Submitted:
    Thu, July 07, 2016
  • Updated:
    Thu, July 07, 2016
  • Vita Luminance
    7565 Commercial Way
    Henderson, Nevada
    USA
  • Phone:
    800-721-0246
  • Category:

 Bought trial off TV ad through phone call for $4.95. Had 14 day trial period. Received box with no documentation, paperwork or return information inside or on package 10 days after order. Day 4 - got billed almost $200 - no 14 day trial. Since bought over phone and no documentation or return address on box or inside, did not even know who to contact. Did not get info until the next month credit card statement where almost $200 had been charged again. Total fraud. I'm filing complaint with Attorney General's office in TX. They said they would reimburse 15%, then 50%, then 70%, then 100%, but have not yet. Do Not Buy! Complete fraudulent advertising. They also scam teeth whitening and other products from same location in Nevada. LinkedIn shows them as "distributors" - aka scumbags.

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