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  • Report:  #1213595

Complaint Review: VitaGlo

VitaGlo Hung up on several times, said I was harassing, told not to call back (regarding back 2nd Order!!!!) Syracuse New York

  • Reported By:
    Anonymous — Palm Beach Florida USA
  • Submitted:
    Thu, March 05, 2015
  • Updated:
    Thu, March 05, 2015
  • VitaGlo
    3990 New Court Avenue
    Syracuse, New York
    USA
  • Phone:
    3154374542
  • Category:

It appears one guy (identified himself as Mike) runs the phones and who knows what else! He hung up on me when the order was taking forever to arrive ( 4 weeks). Then when it did arrive, five of the nine items that showed "in stock" on the website, were backordered. I called the company inquiring about the backorderorder, and was hung up on again by same guy, even though I was polite. 

When the back order arrived 16 days later,  another item was still backordered.  I called "Mike" @ VitaGlo to let them know to refund me and I'll buy the item elsewhere myself, but I was not allowed to speak, was told to put it in writing, and then was hung up on by same guy "(Mike").   I called back and was told if I called again "it would be considered harassment," and was hung up on again.   

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