Vital Acai (Supreme Brands, LLC) Charged credit card $71.00 after trail; sent 2 more bottles with out my approval and charged credit card another $71.00; tried calling to cancel and can't get through; phone lines are "bogus" La Jolla California
Tried Vital Acai (Supreme Brands... parent company) as "free trial" and did not like product. They sent 2 additional bottles and now have charged my credit card twice; each time for $71.00!! I tried contacting the company via phone to cancel several times and each time I was disconnected as though the phone line is "bogus".
Very angry and frustrated and would greatly appreciate your help in contacting this company to cancel all future shipments and return the current products and refund my credit card. I'm contesting the charges with my credit card company in the interim.
Please advise. I've lost the phone number and have no web address to contact them however, the phone number provided on the invoice never connected me to the company. It's quite a scam they have going and very infuriating.
I greatly appreciate your assistance in this matter.
Kindest Regards,
Michelle
Novato, California
U.S.A.
1 Updates & Rebuttals
Sean M
La Jolla,California,
U.S.A.
Our Customer Service Number
#2UPDATE Employee
Tue, February 24, 2009
To Whom it may concern,
We operate a 24 hour 7 days a week call center. We will be happy to assist you in this matter. Our customer service number is 866-899-9006. Our website is www.supremeone.com, thank you.
Sean
Customer Service Manager