Complaint Review: Vital Basics - Focus Factor

I Called to order a free bottle of focus factor they ask you from a 4.95 charge for shipping and handling well, once you give them your credit card number they then tell you that they will charge your account 159.85 every month for automatic shipping and that if you want to cancel all you have to do is call after the trial time 7-21 days you will have no-problem cancelling well, I agreed (against my better judgement).

The more I thought about it the more this bothered me so I decided to call back and cancel my order (20-30 min later). They would not let me cancel the order they told me nothing was taking out of my account and they wouldnt let me talk to a supervisor only after screaming at them did they let talk to the supervisor, anyway after a long argument nothing was done. I had to go to the bank (guess what they took the money out that fast!!!!!) to solve this whole matter I had to have my credit card cancelled and get a new one, my bank has to go after them so I can get the 4.95 fee back (I may get it back or I may not) ... Please watch out this, is a bad situation to get into .

Glenn
Mays Landing, New Jersey
U.S.A.