Complaint Review: VitalChek

Stay away from this company!  Rude rude rude customer service.  I placed an order for an expedited birth certificate.  When I got the receipt it showed that they couldn't do the expedited birth certificate for the state of Ohio.  I cancelled the order immediatly but noticed that my credit card was not credited.  When I called back the customer service 'girl' because she sounded like a teenager argued with me and told me that although the order showed that it was cancelled that I didn't call them?  What?  Just give me my money back!