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  • Report:  #1300364

Complaint Review: VitaLuminance

VitaLuminance $4.95 "sample" offered on internet became a 98.00 charge to my checking account - 2 $98 charges does not appear on jar Wisconsin

  • Reported By:
    Linda Bullard — Portland Oregon USA
  • Submitted:
    Mon, April 18, 2016
  • Updated:
    Mon, April 18, 2016

I replied to an internet offer for 2 samples of eye firming cream to pay shipping only at $4.95.  Got both samples and did not see any directions indicating I needed to call to cancel.  My bank statement now shows two charges of $98 each!

 

I feel this is a rip-off because further contact instructions to buy or cancel were not plain.  I am a reasonably intelligent senior and I would NEVER have ordered $180.00 worth of face cream!

 

I called their number at 800 745 5460 and was basically told "Too bad."  They would refund only if I had not opened the jars.

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