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Vitier Skin Cream and Eye Serum Vitier BeautyVitier Eye Sample offer becomes a RIP OFF when you are charged $50.00, $85.97, and $89.97 because you are put on an auto ship you did not request. Santa Ana California
I ordered two sample specials from a Vitier internet sight that was at the end of a Dr. Oz page I had gone to to look something up from one of his TV shows. I was not aware that by ordering the samples you were put on a auto shipment program. When the product came I tried the eye cream and it set my face on fire. I could not get it off fast enough to get the fire out. Then put alovera on to help with the burn. I was not aware of their under handed ways until I got my bank statement. Seven days after my samples were charged my bank account was charged $50.00. I still do not know what that charge is for. The discription with the charge was vague and I had circled it to call my bank about. Then I got my Aug. bank statement with a $85.97 and $89.97 charge from Vitier. These charges were just 15 days from the day the samples had been charged. Then the package came from Vitier. I did not open the box but called and asked for a return authorization and told them I had not asked to be put on an auto shipment program. Why would I want more product when it set my face on fire. I was told there was a box I did not check when I placed the sample order which did put me on the auto ship. I have worked on computers for over 30yrs and I did not see that box. Their customer service person said he could take me off the auto ship but that was all. After I got upset and told him several calls I would make he offered me 15% of my last two charges back. We talked more and I again told him the calls I would make that would not be good for their business and then he offered me 50% of the last two charges. I told him that was not satisfactory and I would make the calls I had told him about. This company must not be able to sell their product to stoop to such _______ business practices. If you are thinking of buying from this company even the samples you had better think again.
I hope this helps someone to not get in the mess I am in. I will be making the phone calls tomorrow that I promissed, as it is after hrs. at this time.