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  • Report:  #1306867

Complaint Review: Vitiligo Cover Lotion

Vitiligo Cover Lotion owner's name is Nathalie Pelletier Spent $47 on product and it was a "glorified" version of the 1960's Coppertone self tanning lotion. It smelled like rusty metal and stained my washclothes and towels. No returns allowed. Owner claimed I was not applying product correctly. No return is mentioned on a fact page in small print - NOT when placing the order do they mention no returns. Internet

  • Reported By:
    Sherri — Sevierville Tennessee U.S.A.
  • Submitted:
    Sat, May 21, 2016
  • Updated:
    Sat, May 21, 2016

The product is called Vitiligo Cover Lotion.  I watched the video on how to apply the product.  It is a "glorified" version of the 1960's self tanning lotion that was put out by Coppertone.  It gives your skin a horrible yellow/orange tone.  My boyfriend asked me what happened to my hands/arms, plus he told me that I smelled like an old rusty wet car.  It stained my washclothes and towels for 4 days.  I gave it  a second chance using less of the product - which was a big mistake.  It was no better than the first application!  I purchased it using my PayPal account.  I filed a dispute through PayPal  - however, they did not resolve it in my favor.  Nathalie has a customer review page.  However, it is not designed as Amazon or Trip Advisor is - where the comments come directly from the customer - which are both positive and negative comments.  Nathalie posts what she wants to post on the customer reveiw page - the customer does not have that option.  She has total control of her webpage.  I contacted Nathalie by email and phone asking for a refund of the product stating that I understood if she would not refund the shipping charge.  Under no circumstances would they consider a refund.  I spent a total of $47 for this product and it isn't worth 47 cents.

 

 

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