Complaint Review: Vivacity LLC

I would give this business negative stars if that were possible.  I purchased a Living Social deal from Vivacity (formerly Ta Da and now Organized by Design) back in June and, foolishly, paid for an upgrade that was supposed to cover two years of services.  I actually received two visits from Ashleigh, the owner, and then there was an excuse (grandmother died, son broke his arm, strep, etc.) for every appointment after that.  

Phone calls are not returned.  Email is not answered.  I have spent a great deal of money and feel quite foolish.  I have reported this to the Better Business Bureau and local police department, and plan to file a small claim to get my money back if my credit card can not do so.  Apparently this woman recently sold at least 100 deals on Groupon at at least $100 each.  That's a lot of money for services that haven't been rendered.  If I could get in touch with other dissatisfied people who have posted here we might be able to sue together.

Yelp.com lists 45 complaints of the same type on their website.  So does the Better Business Bureau.  This woman cannot be trusted to fulfill the terms of her contracts.

I'm so disappointed and angry at the lack of responsibility from this company.  I wonder if the name keeps changing so that irate customers can't track the owner down.

Also, just saw that the owner has started yet another service called Piper Dot Interiors.