Complaint Review: Vivid Racing

Vivid Racing sent me a cracked Carbon Fiber hatch. Product was not packaged properly and was sticking outside of the box upon delivery. No delivery notes were made. (I was not home to recieve the delivery).

Vivid gave me the run around for 2 months before deciding not to either accept the part as a return, or just refund me. I purchased this part through the service, Affirm. After Vivid gave me a final response of nothing being done, I filled a Billing Claim with my bank, Wells Fargo.

They proccessed it and refunded me only my first and only 2 payments I made through Affirm. Affirm is still contacting me for the rest of the payments I did not make, that my bank states I do not need to pay.