Complaint Review: Vivid Seats

I first got in touch with Vivid after waiting 8 days to be paid for tickets I sold. The buyer received the tickets and paid on the 4th, it is the 12th now and I do not have the money Vivid owes me. When I contacted them asking why I had not been paid (it is a paypal electronic payment and shouldnt take more than 24 hours) they were not interested in helping me. When I demanded to speak with a manager, the online chat rep asked me if "this" phone number was the beest one to reach me. They gave me the buyers pphone number!! I texted the buyer to let him/her know what they had done and that they violated his/her rights of privacy as staed in the contract. When I told Vivid I had text the buyer, they told me they did nothing wrong and if I wanted to threaten them with an attorney then they will not speak to me. So they disconnected the chat and now nobody will tell me why I am not being paid. Thank you vivid for ripping me off!