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  • Report:  #1441741

Complaint Review: Vivid Seats

Vivid Seats Sold full view seats and at check out - showed up as obstructed view. refused to refund monies Chicago Illinois

  • Reported By:
    Hello Cindy — San Diego CA United States
  • Submitted:
    Sun, May 06, 2018
  • Updated:
    Mon, May 07, 2018

I purchased tickets for a show.  Reviewed the seating chart - everything looked great on the screens that I was viewing.  There was NO MENTION AT ALL of an obstructed view.  ( I have screen shots of  it ) After I clicked,  " agree to terms" and purchase ,  my tickets showed up as OBSTRUCTIVE VIEW. 

I did not want and I did not purchase an obstructed view- so - I contacted Vivid Seats immediately. (literally within seconds) They refused to refund me my monies, saying I  agreed to their terms  and  that all sales were final.

I guess that's how you make a compnay that makes 64 million a year.  By having false advertising and ripping off people for it. I recommend using other ticket processing sites instead..  

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