VIVID Seats Tickets Reseller Chicago, Illinois
Purchased Tickets for Iheart radio on 9/22. Called several times to get tickets. They finally appeared at the hotel. Face value tickets are for $700 for 2 tickets through TICKETMASTER. Paid $1650 to VIVID for the same tickets. Yes 150% markup. Open my tickets and they are not for the correct section that in in my e-mail confirmation. Was not able to sit with the group I came down with. Poor service for overpriced tickets. Will never order tickets from them again.
1 Updates & Rebuttals
Vivid Seats Customer Relations
United States of AmericaVivid Seats Customer Relations Follow-up
#2UPDATE Employee
Tue, October 02, 2012
Mike,
Please contact our Customer Relations team at (866) 848-8499 at your earliest convenience. While the seller sets the price of tickets listed on our site, our 100% Buyer Guarantee ensures the accuracy of your order. We would like to speak with you to confirm the details of what you received so that we can address this promptly on your behalf.
Thank you,
Vivid Seats Customer Relations