Print the value of index0
  • Report:  #1309022

Complaint Review: VIVIDSEATS.COM

VIVIDSEATS.COM Ticket agency BAIT AND SWITCH TACTICS! ONLINE Internet

  • Reported By:
    BEWARE VIVIDSEATS.COM — ONLINE California USA
  • Submitted:
    Thu, June 02, 2016
  • Updated:
    Thu, June 02, 2016
  • VIVIDSEATS.COM
    Internet
    USA
  • Phone:
    866-848-8499
  • Category:

I attempted to order tickets online to a concert. The venue was listed as Dolby Theater in Hollywood, CA and tickets were $124 each. There was no indication of the service charges.  When I clicked on purchase, the confirmation showed that I had "authorized" the purchase of tickets to a venue in TEXAS and that services charges of $46 PER TICKET had been added on.

I called Vividseats to tell them I do not live in Texas and did not buy tickets to a venue there, but they said "All sales are final" and "you ordered these tickets and cannot change them."  When I explained that I did not order tickets to a concert in a different state (let alone at $400 more than was indicated on the website), they refused to correct the error! 

DO NOT DO BUSINESS WITH VIVIDSEATS!

Respond to this Report!