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  • Report:  #1445754

Complaint Review: VIVIDSEATS

VIVIDSEATS Vivid Seats Sold us Bogus Tickets Nationwide

  • Reported By:
    Lew — AUBURN WA United States
  • Submitted:
    Sat, June 02, 2018
  • Updated:
    Sat, June 02, 2018

We purchased tickets to the Tom Jones concert on June 1, 2018.  We paid a premium for these seats and were provided with tickets that were dishonored by the venue, Paramount Theatre in Seattle.  When we called Vivid Seats they promised an investigation but weaseled out of any promise to make it right. Vivid Seats is a middle-man scheme that gets between unverified sellers and the public.  They give a legitimate internet face to scumbags hawking worthless paper.  My hope is that you will read this and not be burned by Vividseats. If you are burned, dispute the charge with your credit card company.  Don't waste your time or energy with their 'investigation,' which is nothing more than cover as they attempt to avoid taking responsibility while sheltering under a click-wrap agreement that protects their financial interests while screwing the public. 

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