Complaint Review: Vivint

Alarm sales man knocks on door, tells me he wants me to display a sign in my yard. In return for this i will be given an alarm system at no cost to me. I ask if this is a contract the sales man tells me NO!.

He goes on to explain to me and my husband that we may cancel this at any given time so long as we continue to display the sign in the front yard for 42 months. My husband has now been made unemployed so naturally we wished to cancel the use of this service.

On calling the support number we was told that to be able to cancel there was only two options open to us. The first was to get someone to take over the contract ( to this i asked what contract ) to this he answered the one you entered when you took the equipment.  I was staggered and continued to argue about this to no avail. He said that maybe we could advertise it on Craig list and if we found someone to take the contract they would supply the people with a new system for their home.

Option Two was to pay the remain of the contract which i might add does not end until 2014. I don't know if what they are doing is lawful. But its certainly a con.