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  • Report:  #816804

Complaint Review: Vivint

vivint   Blatantly lied to me saying i had no contract and could cancel anytime.   Internet, Internet

 

  • Reported By:
    hazelc5 — Farmington New Mexico United States of America
  • Submitted:
    Mon, January 02, 2012
  • Updated:
    Wed, January 20, 2016

 

Vivnt will tell you what ever they have to, to keep you from canceling their security system, even blantantly lie.  I called last July to cancel my system because July was my contract date and the sensors are always falling on the windows.  A female told me she would fix my system for free, drop my monthly fee, and I would not have a contract, I could call and cancel any time.  Well today after two more sensors have fallen off I called to cancel and was told I can't until July, that I do still have a contract.  Because I was not at a cancellation date I even had to talk to 3 different people to even get a tech to my house to fix the system with paying $50.  Vivint is not a company that stands up to what their employees says. I would never do business with them!!!  They are liers and cheaters!!!

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