Vivint Home Security Vivint Home Automation RUN don't walk away from Vivint Home Security ! provo, Utah
June 7, 2011
Vivint lacks integrity! I signed a contract to pay $49.99/month for their security system. Four days later, Vivint helped themselves to $198.99 from my bank account. This caused my account to be overdrawn and I was charged $82.50 in
overdraft fees.
I am a senior citizen on a fixed income. My contract with Vivint clearly states the only money Vivint can draw from my account is $49.99 when I called Vivint on June 1, they said it was an error and they would refund
the money. Lies!
I called Vivint again on June 6 and this time the lie was: we approved the refunded money,
it is your bank that is holding it up.
My bank confirmed that no transaction from Vivint has been received or is
pending.
I had to file a claim against Vivint with my bank to stop Vivint from accessing my account. How can a company like Vivint that lacks integrity and repeatedly lies to you be stopped?