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  • Report:  #994802

Complaint Review: Vizio

Vizio Defective Television less than 6 months old purchased at Costco Los Angeles , Nationwide

  • Reported By:
    Sarah — pacific palisades California United States of America
  • Submitted:
    Fri, January 11, 2013
  • Updated:
    Fri, January 11, 2013

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We purchased our Vizio Tv at Costco nearly 6 months ago. It
now only turns on to show the Vizio logo but will do nothing else. When we
called customer service they said they would be in touch. I called them again
five days later and they said we had been approved. Approved means they will
fix it I assume. They said we would receive a call from a repair company. After
a few more days a repair company called and said that the part they need is
backordered and they have no time frame for its arrival. So thats it. I have
tried to ask questions on Vizios Facebook page but all they do is delete my
posts. They have been unresponsive and unhelpful.




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