Complaint Review: Vlamorous

 I ordered a free trial of Vlamorous , agreeing to 14 day trial period and paying the shipping cost. This was done without know how much the trial cost. A few days later, I was shipped two items and after the 14 days, I was charged $95 and $98. A nearly $100 charge for both items. I hadn't gotten around to even opening the two items. I called the company and explained all of this to them. The employee couldn't do anything more than 30% back on both. I asked to speak to a supervisor and was told they would return my call 24-48 hours later. After 5 1/2 days of no call, I called back. They offered the 30% again, then 50%, finally ending with $20 each restocking fees if I sent the product back unopened. This issue is still unresolved, currently waiting for another call from the customer service department. Another 24-48 hours.