Complaint Review: Vlamorous

 I paid $1.95 each for two different skin care trials. The wording of the advertisement implied they were trial sizes, and I saw nothing about subscriptions or additional costs. Two weeks later I am contacted by my bank about suspected fraudulent charges, $97.83, charged twice, because the company says I was supposed to return the product! No where did it say anything about returning the product in the advertisement or the subsequent emails about the product being shipped. Now I have to pay out of pocket to ship their product back to them, or they will charge me this outrageous price. The customer service reps I spoke with were rude and dismissive as well.