Print the value of index0
  • Report:  #1377905

Complaint Review: Vlamourous and Aquavo

Vlamourous and Aquavo scam, deceitful - took my money without my knowledge Greenwood Village Colorado

  • Reported By:
    Suzy — Newburgh New York USA
  • Submitted:
    Thu, June 08, 2017
  • Updated:
    Thu, June 08, 2017
  • Vlamourous and Aquavo
    8547 E Arapahoe Rd
    Greenwood Village , Colorado
    USA
  • Phone:
    8555675713
  • Category:

After applying for a free sample trial of both Aquavo and Vlamourous for shipping and handling I see (approx) $98 taken out of my bank account less than a month later. I called to hear that I had 'authorized this payment for more skin care products when I purchsed the samples." I basically didn't get samples then???

At no point was I aware of any authorization of direct debit to my account - the agent told me I should have read the terms of the agreement. They did not refund me my money. I am sending one of the products back as I am still within the time limit of the trial. 

Whilst on the phone I told them I would pay HALF the $98 instead which I believed meant that they would refund me the other half of the money already taken out. Luckily I was watching my bank account at the time and saw them then take out another $38 - the agent told me I was authorizing ANOTHER month of the product. They then refused to refund me my total amount and only returned $11 of that purchase that was done in error. THis is a horrendous scam - taking lots of money from unsuspecting people. 

 

Respond to this Report!