Report: #15629

Complaint Review: VMC Satellite INC.

VMC Satellite charging me with NO service!

Reported By:

— Zephyrhills FL
Submitted:

Sat, March 02, 2002
Updated:

Wed, May 15, 2002

VMC Satellite, INC.

2710 Prosperity Avenue

Fairfax, Virginia

U.S.A.
Phone:
Category:

Satellite Dish Companies

*UPDATE Employee: Not True!

I recetly signed up for a free satellite from VMC but when I tried to get things set up they denied me service but still charged me $49.00. Now every time I call no matter what time it is or what day the office is always closed or I am on hold for hours at a time.

Christine
Zephyrhills, Florida

1 Updates & Rebuttals

Charles

Fairfax,
Virginia,

Not True!

#2UPDATE Employee

Tue, May 14, 2002

This customer contacted our office 3 days after this report was filed. Our customers have never been on hold for more than 10 minutes waiting to reach a representaive. It is usually 2 -5 minutes.

Our office hours are 9am - 5pm M - F EST. This customer lives on the east coast. I do not know what time she was trying to call us.

Respond to this Report!