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  • Report:  #946855

Complaint Review: VMC/Wirefly

VMC/Wirefly Took Advantage of and Mistreated a Loyal & Hardworking Affiliate which now after 2 years leads me to believe it was a Scam the whole time. Reston, Virginia

  • Reported By:
    Mistreated Loyal Wirefly/VMC Affili — Greenwood Louisiana United States of America
  • Submitted:
    Wed, September 26, 2012
  • Updated:
    Thu, October 04, 2012

I originally joined VMC Satelitte & Simplixety in April 2009, I purchased a Domain name Wowgetdish.com which would link all customers to my website which I advertised for over 3 years through Internet, Local newspapers, phone books, flyers, email marketing, post cards & door to door to hand out business cards and spread the word about all the promotions and offers Vmc/Wirefly offered if you signed up with a Dish Network program.

Over the course of 3 years I believe I maybe got 6 sales that accually went through, and 4 of them were from family of friends. But what first started happening was that I would see orders placed, but the sales would not be paid out which I later found out that Vmc/Wirefly had a way of denying customers service initially when you called in to give my Promo Code and Extension which is required to start the order. Vmc/Wirefly would deny customers credit and then have a representive from a third party call them back and get them approved and leaving me with no sale, even though I did all the advertising and marketing.
I brought this to there attention through emails and personal calls to Jennifer who is one of the affilaite directors at the main location, they said they would investigate and would always put me off.

Now this year after owning and paying 9.99 a month to own the URL wowgetdish.com my Affiliate Id and code were removed from my website without any notice, and I have emailed the company almost every week, called the contact numbers given to me and no replys.

I  had  16063 Visitors & My Total Pages Viewed at  37753 until my info was replaced, and I truly believe that I was invested all my money into advertising for this company and not getting my sales for over 3 years.

I believe the company has profited largely from my advertising and exposure, if you look up wowgetdish.com on all the search engines such as Google, Yahoo or Bing etc. you will see all my information whcih has been there for years.

I had a local number which I had to have disconnected because it was no longer connected to my website as well.

I am looking for justice and for this company to be investigated on how they really handle their affiliate program as I know I was taken advantage of and lost thousands of dollars marketing for a company who were directing my sales for theirselves and took my domain name away from me but still using it with another code.

It should read in the top right hand corner Extension 165565 and Promo Code A12 which was on there for years up until the last couple of monthes when it just changed without any notification.

Please help bring Justice as this has went on way to long..

1 Updates & Rebuttals


wirefly_kim

Reston,
Virginia,
USA

Response from Wirefly

#2UPDATE Employee

Thu, October 04, 2012

Hi, I work at Wirefly's HQ, and I have had management review your complaint.  We have been trying to reach you to discuss this with you so we can work with you to resolve and address your issues.  If you would please reach out to us using the contact information you have, we will be happy to work with you to address and resolve your concerns as soon as possible.  We will continue to reach out to you, and look forward to speaking with you soon.

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