Complaint Review: VMInnovations Inc.

I purchased a "Weed-Eater" - brand "New" 16' dual action battery powered hedge trimmer with battery & charger on August 19th, 2020 for $ 49.99 on E-Bay. It arrived on August 21st 2020 & discovered the existing "Battery Pack Capacity" was "Defective" & would "not" properly charge at all.  I contacted the "Seller" VM-Express & requested a immediate "Replacement", they stated" Their "Out of Stock". Furthermore, they offer, partial refunds of $ 15.00 & $ 20.00 Dollars, to obtain a "New" battery from a local supplier in my area, if I am able to Find one....?  Note: One Supplier stated "It would cost $ 68.99 For the Battery, It should be noted that "All" Parties Involved in this sad Situation, will "not" honor their Standard ( 1 ) Year Warranty on the Product(s). I had this Hedge Trimmer for only ( 1 ) day upon it's Arrival to my Home  & it was Defective. They insulted me with a very "Low" Offer(s) & refused to provide a Replacement.

I contacted E-bay" & filed a complaint, they offer "Only" "One" solution  & didn't considered a "Battery" Replacement & suggested I return the entire Item for a full Refund. That wasn't acceptable & needed "Only" a Battery Replacement. I than contacted the 'Manufacturer - Husqvarna for a Battery Replacement, they refused to honor the ( 1 ) Year Warranty, of a Product that, they should Stand-By & clearly made the Product. I must stress that these parties have many consumer complaints & the Better Business Bureua have rec'd negative consumer complaints.