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  • Report:  #542560

Complaint Review: Vodacom

Vodacom Vodacom SA Vodacom - RipOff Internet

  • Reported By:
    Carel — South Africa Washington South Africa
  • Submitted:
    Sun, December 20, 2009
  • Updated:
    Sun, December 20, 2009

Vodacom, the so called "leading" network, are ripping of their customers. The government have taken them to court, because they are making more than 700% profit on ALL phone calls! This means, they buy something for R1 & then sell it for R8. This is'nt just the only problem with them, they seem to make even lots more profit on their data. Some customers don't know the benefit of data bundles, they are the ones paying more than R2 per megabyte of data. In other words, 3 megabytes of data is worth more than a bread.... The customers who buy data dundles, pay much less, but Vodacom still makes a hack a lot of profit. They sell data {databundle} for as little as R0.19 per megabyte. So, if they sell data to customers who don't know this, then then make 1000% profit & please notice that I've haven't keep in mind the profit they're already making... This leads us to +-1200% - YES one-thousand-two-hundred percent PROFIT. This is how Vodacom, the most crap & money making Cellular Network in SA, ripp-off their customers. And then of course, they provide CRAP service. their Internet are CRAP slow, unreliable & if you contact customer support, they don't return to you! I've contacted them several times, but they just simply don't give a d**n... This is just the beginning of their problems - They give out your number to other companies & they send you a crapload of SMSs a day. Some of them comes through between 1 o'clock & 4 o'clock in the morning. And they best part of it all, they give out your number - WHITHOUT your confirmation / permission. They use and abuse you. They don't just give out your number, but they, themselves abuse your number, they'll send you adverts, 2 to 3 per day, at very inconvenient times - AND YOU HAVE TO PAY THEM TO STOP RECEIVING ADVERTS! They abuse your number, they don't return to you if you've contacted their customer support, they make a HACK a lot of profit & they send you adverts, and agian they milk you for money. The make BILLIONS of rands profit per month. Some of their reprensentatives are so stupid, they don't even know what a data bundle is... So they obviously won't be able to help you. d**n, they are bloody worse than China or Taiwan... I advise anybody to stay as far away from them as possible...

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