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  • Report:  #1267201

Complaint Review: Vodafone Australia

Vodafone Australia Vodafone Vodafone cancelled $104 of my credit Brisbane Nationwide

  • Reported By:
    Andrew9999 — Other Australia
  • Submitted:
    Wed, November 11, 2015
  • Updated:
    Wed, November 11, 2015

Vodafone cancelled my $104 credit because I did not recharge my cell phone credit.  They had no right to cancel my credit - because I paid for it. 

If the customer does not recharge in two months time,  Vodafone will cancel all credit.  Customers are always right,  they should have their credit for 1 year not two months.

Vodafone has German values not Australian values.

 

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