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  • Report:  #416628

Complaint Review: VoiceExpressInc.

VoiceExpress,Inc. Put $12.95 charge on our AT&T phone Bill without permission or request. San Antonio Texas

  • Reported By:
    Midlothian Texas
  • Submitted:
    Tue, January 27, 2009
  • Updated:
    Mon, February 23, 2009
  • VoiceExpress,Inc.
    7411 John Smith Drive, Suite 200
    San Antonio, Texas
    U.S.A.
  • Phone:
    800-367-8006
  • Category:

This company has put a $12.95 charge on our AT&T phone bill billing date of Jan.9th,2009. We did not request it, nor did they have our permission to charge us for this.

Shellie
Midlothian, Texas
U.S.A.

1 Updates & Rebuttals


Spiral216

Appleton,
Wisconsin,
U.S.A.

I can explain the charge

#2UPDATE Employee

Mon, February 23, 2009

ATT EMPLOYEE
appleton Wi

Hey

This is what is happening..Imagine this charge is on your Credit Card bill...You cant call the Credit Card company about the charge. You have to call the company that is charging you the charge that shouldnt be there. "Right"

RIGHT

ATT like many other local service providers ....HAVE to bill for many other companies whether the charge is legitimate or not. ATT gets these charges masked they look like @@@ 8.95 to us as a representative. The reason is they dont belong to use as charges and we cant see the charge whether it was a good or bad charge. So you as a customer needs to look at the bill we send and to dispute the charge that does not belong to you.

BE A GOOD CONSUMER

Read your bill and dispute charges that dont belong to you.


Call the ESBI OAN and etc and tell them these dont belong to them...

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