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Voip Your World cs@market-advantage.net It was April 7, my 72nd Birthday. Checking my bank account I noticed an unknown withdrawly from checking . Being on fixed income I started to investigate with my bank. Brookline New Hampshire
On April 7, 2015 my checking account showed a withdrawly of 49.98 with no information. I first called my bank and got the memo on the check (which I did not authorize). My bank gave me the memo # on the check which was an unauthorized telephone order EVOIPGP-VOIP22570. I informed them I had not authorized the check and had no idea what this is about My bank manager dug further into the item and called back with the name of the company, Voip Your World, and their (?) telephone number 888-347-2771. I called right after I hung up with the bank.
A guy named Andy (?) answered and said he was sorry for the mistake that they would refund the 49.98 in a couple days. I asked how they got my information regarding withdrawing from my account! He said it would have had to happen at my residence. I informed him I am the only one at that residence and asked what the heck Voip Your World (or as I've become to refer to them Robbers of Poor Peoples Money) did they even sell at Voip. He said a long distance package. I told him I have a long distance server and send the credit to my bank.
As the days passed the bank account didn't show the stolen money credit so I called again. This time I was told it always takes 5 - 10 days for the credit to show up at the bank. That would bring it to April 17 - 24th. I asked how they had gotton my information and this time was told someone had my private information, someone who used Amazon or some place surfing the web. I do neither.
I have not reported them to anyone beside my bank, the Better Business Bureau, Internet Fraud, and my local police department. I am presently waiting for answers. I called VOIP today and this morning the recording said the voice mail was full. I guess I'm not the only one. I called again this afternoon and had to leave a voice mail. Sure...I believe they are going to call back - not!
I can't believe this can go on without getting this crook put in jail. I guess since I don't steal other peoples' money that it wouldn't be done to me.
1 Updates & Rebuttals
V. Merchant
Minneapolis,Minnesota,
USA
Please File With Other Entities
#2Consumer Suggestion
Tue, April 28, 2015
Hi, So sorry that this happened to you and each of us. Please follow these links to file complaints with the Attorney General of Delaware, Attorney General of New Hampshire, and the FTC - Consumer Financial Protection Bureau. I can't believe they haven't been shut down yet. :( Good luck.
Attorney General of Delaware - http://www.attorneygeneral.delaware.gov/fraud/cpu/complaint.shtml
Attorney General of New Hampshire - http://www.doj.nh.gov/consumer/complaints/index.htm
FTC - http://www.consumer.ftc.gov/media/video-0054-how-file-complaint