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  • Report:  #630632

Complaint Review: Volaris Airlines

Volaris Airlines Attempted an unauthorized charge my credit card, Tijuana, Internet

  • Reported By:
    gwsmith80 — Olympia Washington United States of America
  • Submitted:
    Wed, August 11, 2010
  • Updated:
    Thu, August 12, 2010

I was contacted by my credit card compay because of suspicious activity on my account. Apparently Volaris, a Mexican airline based in Tijuana, was trying to make unauthorized charges my account. I have never heard of this airline until today. We have blocked the charges.

2 Updates & Rebuttals


gwsmith80

Olympia,
Washington,
USA

You are probably right

#3Author of original report

Thu, August 12, 2010

Up to a point. I do fault the indiviual with my credit card, but also the airline. Since this was an internet or telephone purchase, the airline failed to check the 3-digit code that would verify that the person actually had the card.

My credit card company immediately cancelled the card and issued a new one.


Flynrider

Phoenix,
Arizona,
USA

More likely

#3Consumer Comment

Wed, August 11, 2010

   The more likely scenario is that someone with your stolen card info was trying to use it to buy a ticket from the airline.  Do you have any reason to believe the airline was involved?

   Last time my card numbers were stolen, somebody tried to buy a lot of shoes at a Nike outlet in Japan.   I'm pretty sure that Nike was not in on the scam.

 

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