Complaint Review: Volaris

I have a big problem with Volaris. You have the worst airline i have ever trveled with. Starting from the begining of trip. In Chicago. Checking-in took like about 1hour and 30min. We were not able to check-in online. We tried to check-in over the phone but they told us there would be a charge. Second those people you have working at the conter are rude no personality what so ever....!!! No nothing..have a good flight...just here are your passes ..and move along!!! Then on our way home...form Guadalajara. The experiance GOT WORSE!!!! we checkedn in early for our flight. thought, had our bags checked by the TSA? in front of us. they put a zip tie on it in front of us! so it was locked and secure when it was sent down the belt way to get put on the plane....we got our boarding passes...when to our gat to wait for our flight.  flight supposed to depart at 5:25pm local time.....we are sitting around and notice the time its 5pm..we have not starteed boarding yet?? Hmmm..no announcments have been....its 5:30pm...Still no announcments made and nothing on the board still says on time....5:45pm...nothing yet...and no one from Volaris is at the counter near the terminal....finally someone does show up!! We go and ask ...what is going on....and they say oh your flight is delayed 2.5 hours!!! Really....No annoucement made and still at 6:15pm....nothing was said....the board still said still on time.....this is crazy ...no one made annoucment we had to go ask...what kind of service is that.....people had to call family memebers in Chicago ...to let them know we were going to be delayed!!..but no one said a thing....next finally our flight is ready we have to go to another gate to board our plane.....Then the stewrdesses were very rude and obnoxious...no manners what so ever....they had decided to move my over head luggage around to make room for others lugggage...one of my carry-ons had a ceramic bowl i purchased ...she just grabbed the bag and shoved it around...and i told her please becarful it has a fragile items...she rolled her eyes at me and said..then you get up and fix it....That was rude of her....And last and most disappointing thing about this whole trip ..I got home to open my suitcase and found out I have been robbed/violated...all the silver jewelry I had purchased for myself and gifts for family have been all stolen also my sunglasses, some other personal jewelry, ohh and a small micky mouse box ...Really , I can not believe, that you have theives working for this company. I will make sure that I post this to as many websites as I can....So no one travels with this airline...We try to support the latino community but how can you when you are treated like s**t by your own people..This is the worst expereicance I have ever had with the any airlines. I hope all those people that stole my items enjoy what I bought, with my hard earned money. I just wanted to let you know I am going to be posting this over and over agian. I know I am not the only one who has been wronged by this Airlines!! Also, I was trying to put this complaint on the website and it kept kicking me out.