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  • Report:  #1374431

Complaint Review: Volkswagen

Volkswagen VW doesn't stand behind its products or customers

  • Reported By:
    Goodbye VW — California USA
  • Submitted:
    Sun, May 21, 2017
  • Updated:
    Wed, May 24, 2017
  • Volkswagen
    2200 Ferdinand Porsche Dr.
    Herndon, Virginia
    USA
  • Phone:
  • Category:

VW Jetta with 100,000 miles suddenly stopped running.  Tried to start our parked car, but wouldn't start.  Had it towed to a VW dealership and that experience was a nightmare.  They ended up quoting us over $7k for a new engine.  Why does a car with only 100k miles need a new engine when it's been serviced/maintenanced on time (and at VW dealership service centers).  The car did not show any signs anything was wrong; no warning lights, it was driivng normally.  What would have happened if the engine had suddently failed without warning while driving?  Shame on VW for not putting its customers first.  I don't know where the integrity/transparency, customer focus, and safety/reliability have gone... Will never buy Volkswagen again.

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