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  • Report:  #894556

Complaint Review: Von's Supermarkets

Von's Supermarkets Safeway Deceptive Advertising Malibu, California

  • Reported By:
    Burnt — Malibu California United States of America
  • Submitted:
    Fri, June 08, 2012
  • Updated:
    Thu, June 14, 2012
  • Von's Supermarkets
    heathercliff shopping center
    Malibu, California
    United States of America
  • Phone:
  • Category:

Be careful of the store flyers advertising.  In order to get the best advertised deals that look like they are sale items you have to pick each of the items online before getting to the store and download a coupon.  If you don't you will be charged an excessive amount..  

Vons wants to catch you wit your guard down so they can overcharge you to the Max. It is like reverse shoplifting where they distract you then try to steal from you. Check your receipt as their goal is to catch you with your guard down or without your reading glasses so they can grossly overcharge.

1 Updates & Rebuttals


eldiane

United States of America

It clearly states...

#2UPDATE Employee

Thu, June 14, 2012

That those items are on the "Just 4 U" promotion.

Just 4 U is a new program with Safeway/Vons where you download digital coupons to your club card. The same is as if you showed us our weekly ad coupons just without the cutting.

Customers like you need to read the actual ad. It's not that hard. It's clearly stated. AND, to top it all off, if you make it through the checkstand thinking that you were going to get a different price for something you thought you understood in the ad, then tell us and we'll try and fix it. That's what all the employees are for. To help you.

There's not conspiracy theories going on. For heaven sakes. Plus, what you get with the club card alone are the store sales. So we're not ripping anyone off. Just 4 U is an add on for additional savings.

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