Complaint Review: VONAGE

I was never told that Vonage was incompatible with Brinks Home alarm system and also that I would be trapped in a contract. Not even once, did the rep mentioned to me about cancellation fees. Now, I cannot afford a second phone line that I had to have to support my alarm system and I decided to cancel Vonage. Where in the world do they get these people from? He refused to accept the fact that I no longer need their service. The rep interrogated me as if I were a criminal being tried for murder. He even had the nerve to attempt to charge my card $127.78 but I cancelled the credit card right away. This company is a crook and I can't believe they're still in business. ANY GOOD LAWYERS OUT THERE WHO ARE WILLING TO TAKE ON A CLASS ACTION LAW SUIT AGAINST THEM? I will tell all my family, friends, co-workers, and patients not to go with VONAGE.

Maggie
Royal Palm Beach, Florida
U.S.A.