Complaint Review: VONAGE DIGITAL VOICE

VONAGE communications solicited via e-mail my business. I was clearly told that my current telephone number will be transferrred in TWO weeks and in the meantime I will be given a temporary number. When I told them that I would not want to pay two telephone bills, VONAGE promised to give a month's service free to cover the transition period.

After 10 weeks of waiting for this Rip-off artist to get my number transferred and seeing a charge instead of the promised credit for the second month of service on my credit card statement, I cancelled my service and returned the equipment when VONAGE promised to credit all the charges.

Following the return of the equipment - VONAGE went silent.

Raju
Romeoville, Illinois
U.S.A.