Complaint Review: Vonage

After signing up for Vonage. It took three weeks to receive the equiipment. I never used their service since their is no existiing Internet service that excluded telephone service. Comcast is the only service in my area. Terrible service and equipment I have been told by customers. When i received my equipment I called Technical Support I would be returning it. I sent it back lUPS with a written message on it Cancel service. After two weeks, I called them I had received any response. I had been billed for two months, never receiving any service . I was charged 109.99. I would like to know if their is an existing Class Action Suit.

Sarah Jane
Stonewall, Louisiana
U.S.A.