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  • Report:  #1270475

Complaint Review: Vonage

Vonage Wrong information and not aceepting to refund amount New Jersey Nationwide

  • Reported By:
    Jmummidi — EAST BRUNSWICK New Jersey USA
  • Submitted:
    Fri, November 27, 2015
  • Updated:
    Fri, November 27, 2015

 We had automatic annual renewal for our phone service. We wanted to switch the service. Called the customer service and required. They said any time we can disconnect and get prorated refund. After we disconnected now they are refusing to refund stating the terms of contractt which was not explained when we called earlier.

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