VRBO Have not received refund for cancelled trip. texas austin
I reserved a rental home and then cancelled it, the reason I cancelled was the home was not large enough, so I rented another home from them for the same date that I paid in full because I had to to hold the reservation. I was told I would receive a full refund in 10 business days for the original cancelled reservation. I did not, i contacted them again and was told they made a mistake and would receive a full refund in 10 more business days. IToday is May 1st and I was supposed to be refunded on March 24. To date I have spent 6 hours on the phone and sent 23 emails. I am still waiting for my 336.81 refund. Please help me