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  • Report:  #1465309

Complaint Review: vroom

vroom They provided a signed contract, took a $5k cashiers check PLUS $500 Hold Fee, sent me a letter of approval and terms of financing. Then ASKED FOR HIGHER DOWN PAYMENT! I DONT EVEN HAVE THE CAR AND ITS BEEN 2 WEEKS! Stafford texas

  • Reported By:
    ColoadoSprings — Colorado Springs United States
  • Submitted:
    Mon, October 22, 2018
  • Updated:
    Mon, October 22, 2018

This company is very frauduant. They provided a signe contract and a financing approval letter. After providing almost $6,000 of down payment and hold fees, theyasked for $4,500 more! Also, they did not ship my car! I am fighting to get my money back and they left me carless for 2 weeks. They have had my money that long and are not easy to communicate with at all. they have a poor system of operations and a myriad of sales people to go thorugh for a manager. Do not waste your time. I know the prices look great but the reality is they will take advantage of you and do exercise bait and switch on you. 

I have documented proof o everything and am battling now, still, after 2 weeks.

 

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