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  • Report:  #1515573

Complaint Review: vroom

Vroom Once they sell you the car, it is all horrific after that, delivery delays, lost paperwork, sending things 3 and 4 times, Customer service reps are overseas and cannot do anything.. you cannot speak to a manager. Breeched contract with supplying proper registration and temp tag New York NY

  • Reported By:
    Jonathan — Lake Hiawatha NewJersey United States
  • Submitted:
    Thu, January 27, 2022
  • Updated:
    Thu, January 27, 2022
  • vroom
    1375 Broadway
    New York, NY
    United States
  • Phone:
  • Category:

vroom - Once they sell you the car, it is all horrific after that, delivery delays, lost paperwork, sending things 3 and 4 times, Customer service reps are overseas and cannot do anything.. you cannot speak to a manager. My registration/temp tags expired 3 weeks ago.

Vroom is doing nothing about it and lying to me saying they will send a temp tag within 24 hours-48 hours. They take no accountability or ownership of your case. It is absolutely horrible and this company should be shut down. New York NY

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