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  • Report:  #1250977

Complaint Review: W30 Inc

W30, Inc TitanTank The Tank Did not issue refund Hialeah Florida

  • Reported By:
    Jean — Greensburg Kentucky USA
  • Submitted:
    Wed, August 26, 2015
  • Updated:
    Wed, August 26, 2015
  • W30, Inc
    7875 W. 2nd Court
    Hialeah, Florida
    USA
  • Phone:
    305-823-6991
  • Category:

I purchased a Tital N-120 from W30 Inc on 5/6/2015.  After installation we realized that it was not working properly.

We contacted tech support which supported our complaint.

 

The unit was returned on June 29, 2015 by the USPS.  I have the tracking information that shows that it was delivered

on July 2, 2015.  I waited for my credit to appear on my credit card statement.  Finally, I placed a call toward the beginning

of August.  I was advised that the unit was probably in the warehouse and he would go and check and give me a call back.

To this date I have not received a call back.  I have called several more times and received the same excuse.  Well if mine

is lost among that many others then there is a bigger problem than I initally suspected.

 

I would appreciate my refund.

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