Complaint Review: WACHOVIA Bank

Hi, first of all merry xmas to all of yall... but us and those who have an account with wachovia. My husband just got pcst from fort gordon, we have our wachovia bank account there also, before moving we had to do some stuff in ny so we went up there paying with our wachovia check card , we spend a week up there and had to drive to ky well we used the 1800 number to get info on our account and inquiries on the atm with no branch near by. that is not the most accurate way if there is a charge that was not expected and your account goes into the minus. well from there things just got worse, because of that the account was charged a 35 dollar charge from every transaction after going in the minus. we happened to make quite a few smaller transactions after that. the charges or the next 6 days continued to let us go into the minus more and more. the 35 dollar overdraft charges quicklt pilled up and ended up being more than the money spent. of course some of the transactions continued to pour in 2-5 days after the transaction was made. i've never known a bank before to let someones account get that bad and still be able to get money out, and of course continue to charge them. its absured. needless to say our experience with wachovia was terrible, we wouldn't even recomend their bank if it was the only local bank. i would drive 100 miles to do business with any other bank.

Angrycostumer
augusta, Georgia
U.S.A.