Wachovia Dealer Services refuses to acknowledge payments and send statement of account. we sent a certified letter with payment. no answer Sant Ana, california
Ever since we bough the car, it has been an uphillbattle with them, their excuses range from we have the wrong address, the post office has you at a different location, we even made payments using Express oay, no avail.
now we went them a certified letter explaining our dilemma. asking again for a statement of account and for a payment coupon book. no response.
Franco
Las Vegas, Nevada
U.S.A.
1 Updates & Rebuttals
Auto
Elders,Maryland,
U.S.A.
Statement of Account
#2UPDATE Employee
Sun, January 27, 2008
Wachovia Dealer Services does not sent out coupon books. If they have your correct mailing address, you should receive a statment in the mail about 15 days before your payment date much like you do with a credit card.