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  • Report:  #448159

Complaint Review: Wachovia Dealer Services

Wachovia Dealer Services, Wachovia staff members are harassing me. They continue to call me daily at work and home. They also said they would defer 2 payments, with no documentation. I have tried to refiance at a much lower rate, with no success. They really are thieves. The Toyota Dealership, Mall of Ga. was a part of predatory lending. The finance person, at Toyota Mall of Ga, said we could refinance in 1 year. Santa Ana, California

  • Reported By:
    Ball Ground Georgia
  • Submitted:
    Sat, May 02, 2009
  • Updated:
    Thu, May 07, 2009
  • Wachovia Dealer Services
    Santa Ana, California
    U.S.A.
  • Phone:
  • Category:

We purchased a Toyota 4 Runner at the Toyota Mall of Ga. dealership. We bought the car new, with a very high finance rate. The finance manager Collin, said that definitely in 1 year, we could re-finance at a low percentage rate. He is nowhere to be found. He will not answer phone calls.

Now, Wachovia is harassing us at work and home. They are rude. They said that they deferred 2 payments to the end of our loan. We have no documentation that they really did this. We have tried to re-finance with Wachovia, with no success. They are definitely Predatory Lenders! I am interested in any class action lawsuits.

Dlh
Ball Ground, Georgia
U.S.A.

6 Updates & Rebuttals


Karl

Highlands Ranch,
Colorado,
U.S.A.

Dlh, The U.S. economy is based almost entirely on LIES, DECEPTION, TRICKERY, GREED, CORRUPTION...

#7Consumer Comment

Thu, May 07, 2009

MANIPULATION, & the CONSTANT PURSUIT TO FINANCIALLY INJURE THE INNOCENT!

It's all being EXPOSED for the WORLD to see!

The EXPOSURE is creating opinions; NEGATIVE OPINIONS!

These NEGATIVE OPINIONS cannot be stopped!

WELCOME TO AMERICA- IN FRAUD WE TRUST!

I'm Karl, and I approve this Update!


Karl

Clovis,
New Mexico,
U.S.A.

Disregard anything the salesman SAYS

#7Consumer Suggestion

Wed, May 06, 2009

You signed a contract. What does the contract say? Does it state that two payments are being deferred? As Nikki says anyone can refinance anytime but you have to find someone who will refinance you and have improved your credit history and score. Unless you put about 40% down which is unlikely in your case, you will be "in the bucket" in a year. You may even have a Rule of 78 loan where interest is being paid up front which also means that the car won't be worth what you owe on it for years. Perhaps you should have bought a used 4 Runner - they have made them for years - . That would have made more sense than getting into something that you can't afford. In any event, the finance company wouldn't be bugging you unless you owed them back payments. You should pay now or else you might lose your car and be further in the hole.


Nikki

Coconut Creek,
Florida,
U.S.A.

When a salesperson tells you that you can do something...

#7Consumer Suggestion

Sat, May 02, 2009

I make it a rule that whenever a salesperson tells me I can do something, I ask as many questions as I can. When the salesperson told you that you could refinance in a year, the next thing out of your mouth should have been, "What do I need to make sure I do so I can refinance next year?" If the salesperson answers that I should keep my credit clean, I ask if there are any other things.

The salesperson did not lie. You can refinance a car a year later. However, you must keep your credit clean, your score must to up, and you must pay enough money throughout the year so you don't owe more than the car is worth after a year. That's the biggie. After 1 year, you may have brought your principal balance down only a couple of thousand. Well, the car loses value of a couple of thousand as soon as you drive it off the lot. So, after a year, you may owe $18,000 on a $20,000 car, but the car may only be worth $12,000. So, you would have to come up with $6000 to refinance.

When a salesperson promises something that is important to your decision to purchase, follow it up with as many questions as you can think of.

If Wachovia is calling you, that usually means you are late on your payments. So, not only do you owe more than the car is worth, but you have not kept up with your payments. What made you think you would be able to refinance?


Nikki

Coconut Creek,
Florida,
U.S.A.

When a salesperson tells you that you can do something...

#7Consumer Suggestion

Sat, May 02, 2009

I make it a rule that whenever a salesperson tells me I can do something, I ask as many questions as I can. When the salesperson told you that you could refinance in a year, the next thing out of your mouth should have been, "What do I need to make sure I do so I can refinance next year?" If the salesperson answers that I should keep my credit clean, I ask if there are any other things.

The salesperson did not lie. You can refinance a car a year later. However, you must keep your credit clean, your score must to up, and you must pay enough money throughout the year so you don't owe more than the car is worth after a year. That's the biggie. After 1 year, you may have brought your principal balance down only a couple of thousand. Well, the car loses value of a couple of thousand as soon as you drive it off the lot. So, after a year, you may owe $18,000 on a $20,000 car, but the car may only be worth $12,000. So, you would have to come up with $6000 to refinance.

When a salesperson promises something that is important to your decision to purchase, follow it up with as many questions as you can think of.

If Wachovia is calling you, that usually means you are late on your payments. So, not only do you owe more than the car is worth, but you have not kept up with your payments. What made you think you would be able to refinance?


Nikki

Coconut Creek,
Florida,
U.S.A.

When a salesperson tells you that you can do something...

#7Consumer Suggestion

Sat, May 02, 2009

I make it a rule that whenever a salesperson tells me I can do something, I ask as many questions as I can. When the salesperson told you that you could refinance in a year, the next thing out of your mouth should have been, "What do I need to make sure I do so I can refinance next year?" If the salesperson answers that I should keep my credit clean, I ask if there are any other things.

The salesperson did not lie. You can refinance a car a year later. However, you must keep your credit clean, your score must to up, and you must pay enough money throughout the year so you don't owe more than the car is worth after a year. That's the biggie. After 1 year, you may have brought your principal balance down only a couple of thousand. Well, the car loses value of a couple of thousand as soon as you drive it off the lot. So, after a year, you may owe $18,000 on a $20,000 car, but the car may only be worth $12,000. So, you would have to come up with $6000 to refinance.

When a salesperson promises something that is important to your decision to purchase, follow it up with as many questions as you can think of.

If Wachovia is calling you, that usually means you are late on your payments. So, not only do you owe more than the car is worth, but you have not kept up with your payments. What made you think you would be able to refinance?


Nikki

Coconut Creek,
Florida,
U.S.A.

When a salesperson tells you that you can do something...

#7Consumer Suggestion

Sat, May 02, 2009

I make it a rule that whenever a salesperson tells me I can do something, I ask as many questions as I can. When the salesperson told you that you could refinance in a year, the next thing out of your mouth should have been, "What do I need to make sure I do so I can refinance next year?" If the salesperson answers that I should keep my credit clean, I ask if there are any other things.

The salesperson did not lie. You can refinance a car a year later. However, you must keep your credit clean, your score must to up, and you must pay enough money throughout the year so you don't owe more than the car is worth after a year. That's the biggie. After 1 year, you may have brought your principal balance down only a couple of thousand. Well, the car loses value of a couple of thousand as soon as you drive it off the lot. So, after a year, you may owe $18,000 on a $20,000 car, but the car may only be worth $12,000. So, you would have to come up with $6000 to refinance.

When a salesperson promises something that is important to your decision to purchase, follow it up with as many questions as you can think of.

If Wachovia is calling you, that usually means you are late on your payments. So, not only do you owe more than the car is worth, but you have not kept up with your payments. What made you think you would be able to refinance?

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