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  • Report:  #312841

Complaint Review: Wackenhut

Wackenhut Ok, I should have read the former posts before applying Pittsburgh Pennsylvania

  • Reported By:
    Pittsburgh Pennsylvania
  • Submitted:
    Thu, February 28, 2008
  • Updated:
    Mon, October 06, 2008
  • Wackenhut
    wackenhut.com
    Pittsburgh, Pennsylvania
    U.S.A.
  • Phone:
  • Category:

Well, Having read the previous complaints about TWC, and having worked there for around 4 months, I gyess it's time to report.
So far, yes, I had to watch the 2 hour video, in addition to the other 5 hours of videos and tests.
I recieved only LS white shirts, and my job site requires black shirst.
I did not recieve a winter jacket, only the breezy summer shell.
My paychecks have been fine, so far, however...
Wierd rules - No hoodies or stocking caps (as they are non uniform, and a frozen corpse must be in full uniform); no facial hair below the top lip (since 70's porn stars make better guards, and frozen faces keep their smile longer); the wonderfull, multi-usefull whistle that MUST be worn (since the radios don't work, this must be how you call for help); and, my favorite, shiny black footwear (since that shine is SO important when doing outside patrols at factories).
I have called off twice during my time there and was told by my site supervisor that I would probably get a talking to for excessive absenses.
It was attempted to lay a guilt trip on me for not pulling two double shifts during the recent holidays, and since I DON"T GET OVERTIME, I really wasn't in the mood to work them.
Oh, yes, I don't recieve overtime since I work at two different site. This means that I am actually two part time guards, and would have to work a full 40 hours at both sites before I could recieve overtime for either.
As a result of being two part time guards, and having only one site offer benefits to the full time guards, I have no medical.
I think that's about all.

Noobie
Pittsburgh, Pennsylvania
U.S.A.

9 Updates & Rebuttals


Anonymous

Beaver Falls,
Pennsylvania,
U.S.A.

Any real complaints out there?

#10UPDATE Employee

Mon, October 06, 2008

A complaint about a company's dress code should be irrelevant, considering every company has it's own (and often strict) policy. If you researched any other private security company you'd find that each individual policy holds the same standards of uniformity and appearance as TWC's. The only reason TWC allows an officer to have a moustache is because that same part of leniency exists among almost all local, county and state police departments.

I'm currently a Flex CPO for TWC in Pittsburgh, and I've been working at multiple sites since joining the company. In turn, I'm required to wear different types of uniforms based on each site's requirements. Anytime I've needed a new style of uniform, or even a minor accessory to any of the uniforms, it's been no more of a hassle than making a phone call and stopping by the office to pick up what I needed. So, to complain about receiving the wrong uniform or innapropriate jacket for current weather conditions is a cause of your own negligence.

As for not receiving overtime pay because you worked part-time at two different sites, that's probably an issue that could've been handled by contacting TWC's corporate headquarters or even the labor department. The benefits, however, are not fully controlled by Wackenhut. The clients are given different options of benefits available to their officers, and they choose the level of coverage to offer; some sites offer benefits to part-time officers, some don't. As for the radios you claim didn't work, those aren't TWC property, they're the property of whatever site(s) you were working at. And the whistle, since we're splitting hairs, is a part of the uniform for traffic/large crowd control.

The reason I disagree with your post is based on the lack of justifiable information with serious accusations as to why your employment with TWC was so negative. A complaint about working forced 24-hour (or more) shifts, working back-to-back-to-back doubles, or being terminated for some absurd reason would make your report a viable one, but whining about not being able to wear a stocking cap, or being disciplined for call-offs (which, again, is something that every company has a policy for) is nothing more than a sign of weakness.

Please do not take my response as a way of defending TWC's methods or how they treat their employees. I have my own strong disagreements, which I'll refrain from mentioning being that I'm still currently employed by them. I just don't feel that your complaints are serious enough to report on here.


Anonymous

Beaver Falls,
Pennsylvania,
U.S.A.

Any real complaints out there?

#10UPDATE Employee

Mon, October 06, 2008

A complaint about a company's dress code should be irrelevant, considering every company has it's own (and often strict) policy. If you researched any other private security company you'd find that each individual policy holds the same standards of uniformity and appearance as TWC's. The only reason TWC allows an officer to have a moustache is because that same part of leniency exists among almost all local, county and state police departments.

I'm currently a Flex CPO for TWC in Pittsburgh, and I've been working at multiple sites since joining the company. In turn, I'm required to wear different types of uniforms based on each site's requirements. Anytime I've needed a new style of uniform, or even a minor accessory to any of the uniforms, it's been no more of a hassle than making a phone call and stopping by the office to pick up what I needed. So, to complain about receiving the wrong uniform or innapropriate jacket for current weather conditions is a cause of your own negligence.

As for not receiving overtime pay because you worked part-time at two different sites, that's probably an issue that could've been handled by contacting TWC's corporate headquarters or even the labor department. The benefits, however, are not fully controlled by Wackenhut. The clients are given different options of benefits available to their officers, and they choose the level of coverage to offer; some sites offer benefits to part-time officers, some don't. As for the radios you claim didn't work, those aren't TWC property, they're the property of whatever site(s) you were working at. And the whistle, since we're splitting hairs, is a part of the uniform for traffic/large crowd control.

The reason I disagree with your post is based on the lack of justifiable information with serious accusations as to why your employment with TWC was so negative. A complaint about working forced 24-hour (or more) shifts, working back-to-back-to-back doubles, or being terminated for some absurd reason would make your report a viable one, but whining about not being able to wear a stocking cap, or being disciplined for call-offs (which, again, is something that every company has a policy for) is nothing more than a sign of weakness.

Please do not take my response as a way of defending TWC's methods or how they treat their employees. I have my own strong disagreements, which I'll refrain from mentioning being that I'm still currently employed by them. I just don't feel that your complaints are serious enough to report on here.


Anonymous

Beaver Falls,
Pennsylvania,
U.S.A.

Any real complaints out there?

#10UPDATE Employee

Mon, October 06, 2008

A complaint about a company's dress code should be irrelevant, considering every company has it's own (and often strict) policy. If you researched any other private security company you'd find that each individual policy holds the same standards of uniformity and appearance as TWC's. The only reason TWC allows an officer to have a moustache is because that same part of leniency exists among almost all local, county and state police departments.

I'm currently a Flex CPO for TWC in Pittsburgh, and I've been working at multiple sites since joining the company. In turn, I'm required to wear different types of uniforms based on each site's requirements. Anytime I've needed a new style of uniform, or even a minor accessory to any of the uniforms, it's been no more of a hassle than making a phone call and stopping by the office to pick up what I needed. So, to complain about receiving the wrong uniform or innapropriate jacket for current weather conditions is a cause of your own negligence.

As for not receiving overtime pay because you worked part-time at two different sites, that's probably an issue that could've been handled by contacting TWC's corporate headquarters or even the labor department. The benefits, however, are not fully controlled by Wackenhut. The clients are given different options of benefits available to their officers, and they choose the level of coverage to offer; some sites offer benefits to part-time officers, some don't. As for the radios you claim didn't work, those aren't TWC property, they're the property of whatever site(s) you were working at. And the whistle, since we're splitting hairs, is a part of the uniform for traffic/large crowd control.

The reason I disagree with your post is based on the lack of justifiable information with serious accusations as to why your employment with TWC was so negative. A complaint about working forced 24-hour (or more) shifts, working back-to-back-to-back doubles, or being terminated for some absurd reason would make your report a viable one, but whining about not being able to wear a stocking cap, or being disciplined for call-offs (which, again, is something that every company has a policy for) is nothing more than a sign of weakness.

Please do not take my response as a way of defending TWC's methods or how they treat their employees. I have my own strong disagreements, which I'll refrain from mentioning being that I'm still currently employed by them. I just don't feel that your complaints are serious enough to report on here.


Anonymous

Beaver Falls,
Pennsylvania,
U.S.A.

Any real complaints out there?

#10UPDATE Employee

Mon, October 06, 2008

A complaint about a company's dress code should be irrelevant, considering every company has it's own (and often strict) policy. If you researched any other private security company you'd find that each individual policy holds the same standards of uniformity and appearance as TWC's. The only reason TWC allows an officer to have a moustache is because that same part of leniency exists among almost all local, county and state police departments.

I'm currently a Flex CPO for TWC in Pittsburgh, and I've been working at multiple sites since joining the company. In turn, I'm required to wear different types of uniforms based on each site's requirements. Anytime I've needed a new style of uniform, or even a minor accessory to any of the uniforms, it's been no more of a hassle than making a phone call and stopping by the office to pick up what I needed. So, to complain about receiving the wrong uniform or innapropriate jacket for current weather conditions is a cause of your own negligence.

As for not receiving overtime pay because you worked part-time at two different sites, that's probably an issue that could've been handled by contacting TWC's corporate headquarters or even the labor department. The benefits, however, are not fully controlled by Wackenhut. The clients are given different options of benefits available to their officers, and they choose the level of coverage to offer; some sites offer benefits to part-time officers, some don't. As for the radios you claim didn't work, those aren't TWC property, they're the property of whatever site(s) you were working at. And the whistle, since we're splitting hairs, is a part of the uniform for traffic/large crowd control.

The reason I disagree with your post is based on the lack of justifiable information with serious accusations as to why your employment with TWC was so negative. A complaint about working forced 24-hour (or more) shifts, working back-to-back-to-back doubles, or being terminated for some absurd reason would make your report a viable one, but whining about not being able to wear a stocking cap, or being disciplined for call-offs (which, again, is something that every company has a policy for) is nothing more than a sign of weakness.

Please do not take my response as a way of defending TWC's methods or how they treat their employees. I have my own strong disagreements, which I'll refrain from mentioning being that I'm still currently employed by them. I just don't feel that your complaints are serious enough to report on here.


Anonymous

Beaver Falls,
Pennsylvania,
U.S.A.

Any real complaints out there?

#10UPDATE Employee

Mon, October 06, 2008

A complaint about a company's dress code should be irrelevant, considering every company has it's own (and often strict) policy. If you researched any other private security company you'd find that each individual policy holds the same standards of uniformity and appearance as TWC's. The only reason TWC allows an officer to have a moustache is because that same part of leniency exists among almost all local, county and state police departments.

I'm currently a Flex CPO for TWC in Pittsburgh, and I've been working at multiple sites since joining the company. In turn, I'm required to wear different types of uniforms based on each site's requirements. Anytime I've needed a new style of uniform, or even a minor accessory to any of the uniforms, it's been no more of a hassle than making a phone call and stopping by the office to pick up what I needed. So, to complain about receiving the wrong uniform or innapropriate jacket for current weather conditions is a cause of your own negligence.

As for not receiving overtime pay because you worked part-time at two different sites, that's probably an issue that could've been handled by contacting TWC's corporate headquarters or even the labor department. The benefits, however, are not fully controlled by Wackenhut. The clients are given different options of benefits available to their officers, and they choose the level of coverage to offer; some sites offer benefits to part-time officers, some don't. As for the radios you claim didn't work, those aren't TWC property, they're the property of whatever site(s) you were working at. And the whistle, since we're splitting hairs, is a part of the uniform for traffic/large crowd control.

The reason I disagree with your post is based on the lack of justifiable information with serious accusations as to why your employment with TWC was so negative. A complaint about working forced 24-hour (or more) shifts, working back-to-back-to-back doubles, or being terminated for some absurd reason would make your report a viable one, but whining about not being able to wear a stocking cap, or being disciplined for call-offs (which, again, is something that every company has a policy for) is nothing more than a sign of weakness.

Please do not take my response as a way of defending TWC's methods or how they treat their employees. I have my own strong disagreements, which I'll refrain from mentioning being that I'm still currently employed by them. I just don't feel that your complaints are serious enough to report on here.


Sensibility

Monmouth,
Iowa,
U.S.A.

Common Sense

#10UPDATE EX-employee responds

Thu, August 07, 2008

Sounds like a disgruntled employee that needs guidance from other people.

I do not mean that in a negative manner in the least, please understand that I used to work for the same company and found that, like mother said, "you attract more bees with honey, than vinegar".

The company in question is like all other guarding companies out there in the sork to be done, environment in which the work is done and so on. It should come as no surprise that 'hoodies' and skull caps are not allowed as they are not professional attire. Would you go to a job interview with a hoodie / skull cap?

The company is one of the only guarding companies out there that provide uniforms, free of charge to their employees. If there was a problem with uniforming, there are proper channels to request proper attire, even winter hats. had this poster paid attention in their training, they would have read the (signed) acknowledgement form of the company's Productivity Improvement Program, with an 800 #, directly to headquarters for such complaints.

While working a guard position is not the most glamorous job in the world, tens of thousands make ends meet with this company's logo on their paycheck. The job is what you make of it. Walking in, filling out an application does not entitle you to a silver spoons (this company does not issue silver spoons).

I hope this poster has found peace with their chosen line of work.


Sensibility

Monmouth,
Iowa,
U.S.A.

Common Sense

#10UPDATE EX-employee responds

Thu, August 07, 2008

Sounds like a disgruntled employee that needs guidance from other people.

I do not mean that in a negative manner in the least, please understand that I used to work for the same company and found that, like mother said, "you attract more bees with honey, than vinegar".

The company in question is like all other guarding companies out there in the sork to be done, environment in which the work is done and so on. It should come as no surprise that 'hoodies' and skull caps are not allowed as they are not professional attire. Would you go to a job interview with a hoodie / skull cap?

The company is one of the only guarding companies out there that provide uniforms, free of charge to their employees. If there was a problem with uniforming, there are proper channels to request proper attire, even winter hats. had this poster paid attention in their training, they would have read the (signed) acknowledgement form of the company's Productivity Improvement Program, with an 800 #, directly to headquarters for such complaints.

While working a guard position is not the most glamorous job in the world, tens of thousands make ends meet with this company's logo on their paycheck. The job is what you make of it. Walking in, filling out an application does not entitle you to a silver spoons (this company does not issue silver spoons).

I hope this poster has found peace with their chosen line of work.


Sensibility

Monmouth,
Iowa,
U.S.A.

Common Sense

#10UPDATE EX-employee responds

Thu, August 07, 2008

Sounds like a disgruntled employee that needs guidance from other people.

I do not mean that in a negative manner in the least, please understand that I used to work for the same company and found that, like mother said, "you attract more bees with honey, than vinegar".

The company in question is like all other guarding companies out there in the sork to be done, environment in which the work is done and so on. It should come as no surprise that 'hoodies' and skull caps are not allowed as they are not professional attire. Would you go to a job interview with a hoodie / skull cap?

The company is one of the only guarding companies out there that provide uniforms, free of charge to their employees. If there was a problem with uniforming, there are proper channels to request proper attire, even winter hats. had this poster paid attention in their training, they would have read the (signed) acknowledgement form of the company's Productivity Improvement Program, with an 800 #, directly to headquarters for such complaints.

While working a guard position is not the most glamorous job in the world, tens of thousands make ends meet with this company's logo on their paycheck. The job is what you make of it. Walking in, filling out an application does not entitle you to a silver spoons (this company does not issue silver spoons).

I hope this poster has found peace with their chosen line of work.


Sensibility

Monmouth,
Iowa,
U.S.A.

Common Sense

#10UPDATE EX-employee responds

Thu, August 07, 2008

Sounds like a disgruntled employee that needs guidance from other people.

I do not mean that in a negative manner in the least, please understand that I used to work for the same company and found that, like mother said, "you attract more bees with honey, than vinegar".

The company in question is like all other guarding companies out there in the sork to be done, environment in which the work is done and so on. It should come as no surprise that 'hoodies' and skull caps are not allowed as they are not professional attire. Would you go to a job interview with a hoodie / skull cap?

The company is one of the only guarding companies out there that provide uniforms, free of charge to their employees. If there was a problem with uniforming, there are proper channels to request proper attire, even winter hats. had this poster paid attention in their training, they would have read the (signed) acknowledgement form of the company's Productivity Improvement Program, with an 800 #, directly to headquarters for such complaints.

While working a guard position is not the most glamorous job in the world, tens of thousands make ends meet with this company's logo on their paycheck. The job is what you make of it. Walking in, filling out an application does not entitle you to a silver spoons (this company does not issue silver spoons).

I hope this poster has found peace with their chosen line of work.

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