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  • Report:  #34656

Complaint Review: Waffle house

Waffle House ripoff Laurens South Carolina

  • Reported By:
    Laurens SC
  • Submitted:
    Sat, November 09, 2002
  • Updated:
    Sat, February 15, 2003
  • Waffle house
    HWY 221
    Laurens, South Carolina
    U.S.A.
  • Phone:
  • Category:

My boyfriend and I have eaten at the Waffle House 4 times in the past 3 months. We have visited 4 different locations all within approx. 30 miles of each other. We always order the same meal and have been charged 4 different prices even though the prices on the menus have all been the same.

I order the 2 eggs, toast and sausage plate with coffee and he gets the ham & cheese omelet, double hashbrowns with ham and cheese with a coke. Our totals have ranged from just over $9 to almost $16.

I just dont understand how there could be a price difference of nearly $7 when the prices on the menus have all been the same. I dont care to pay for decent food but $16 is a little much for the food I received. What gives with the Waffle House??

Autumn
Laurens, Fountain Inn, Greenville, Spartanburg, South Carolina

8 Updates & Rebuttals


KC

Seattle,
Washington,
U.S.A.

Prices

#9UPDATE EX-employee responds

Sat, February 15, 2003

I worked for Waffle House for several years and I can assure you that the 2nd price is the more than likely the correct amount. There is no way a 2 egg breakfast and an omelette breakfast cost $9.

Most likely one of the meals did not get added in when your ticket was totaled. It is Waffle Houses policy that all tickets be totaled without the assistance of a calulator or cash register, its just part of the "theme".

However even though potential staff members have to take a math test prior to being hired and every few months that does not mean the managers can not overlook wrong answers. I doubt very seriously there was an intent to scam you, mistakes happen.

Waffle House is a great company, and definitely a one of a kind. Next time please contact the manager or ask the waitress!!


KC

Seattle,
Washington,
U.S.A.

Prices

#9UPDATE EX-employee responds

Sat, February 15, 2003

I worked for Waffle House for several years and I can assure you that the 2nd price is the more than likely the correct amount. There is no way a 2 egg breakfast and an omelette breakfast cost $9.

Most likely one of the meals did not get added in when your ticket was totaled. It is Waffle Houses policy that all tickets be totaled without the assistance of a calulator or cash register, its just part of the "theme".

However even though potential staff members have to take a math test prior to being hired and every few months that does not mean the managers can not overlook wrong answers. I doubt very seriously there was an intent to scam you, mistakes happen.

Waffle House is a great company, and definitely a one of a kind. Next time please contact the manager or ask the waitress!!


KC

Seattle,
Washington,
U.S.A.

Prices

#9UPDATE EX-employee responds

Sat, February 15, 2003

I worked for Waffle House for several years and I can assure you that the 2nd price is the more than likely the correct amount. There is no way a 2 egg breakfast and an omelette breakfast cost $9.

Most likely one of the meals did not get added in when your ticket was totaled. It is Waffle Houses policy that all tickets be totaled without the assistance of a calulator or cash register, its just part of the "theme".

However even though potential staff members have to take a math test prior to being hired and every few months that does not mean the managers can not overlook wrong answers. I doubt very seriously there was an intent to scam you, mistakes happen.

Waffle House is a great company, and definitely a one of a kind. Next time please contact the manager or ask the waitress!!


KC

Seattle,
Washington,
U.S.A.

Prices

#9UPDATE EX-employee responds

Sat, February 15, 2003

I worked for Waffle House for several years and I can assure you that the 2nd price is the more than likely the correct amount. There is no way a 2 egg breakfast and an omelette breakfast cost $9.

Most likely one of the meals did not get added in when your ticket was totaled. It is Waffle Houses policy that all tickets be totaled without the assistance of a calulator or cash register, its just part of the "theme".

However even though potential staff members have to take a math test prior to being hired and every few months that does not mean the managers can not overlook wrong answers. I doubt very seriously there was an intent to scam you, mistakes happen.

Waffle House is a great company, and definitely a one of a kind. Next time please contact the manager or ask the waitress!!


tim

grand haven,
Michigan,
U.S.A.

Good question...

#9Consumer Suggestion

Mon, December 09, 2002

That is rather odd that if the prices on the menu are the same at each location that your total bill would be different each time you ordered the same meals. First, I would consider whether you had in fact ordered the same meals, or if sometimes you get something extra that you forget to figure in to the equation. I am going to assume that you do in fact order the same meals each time, in which case you need to figure out what your total should be based upon the prices listed on the menu and dispute the billed total if it exceeds that. There is the chance that in some cases you are being charged less than what you should have been. If Waffle Houses still use pen and paper server tickets (as opposed to a computer system) some servers may not be charging for things that they should be, like drink refills, ingredient additions or condiments like onions or jalepenos. It sounds odd, but when servers write out the prices for your meal, it is not at all unusual for them not to charge for things which they don't feel there should be a charge for, even if their manager tells them to. It's the same kind of situation as a bartender that gives you a double shot at no extra charge, even though he is supposed to charge for everything. Judging by what you stated you normally order, I would assume that the actual price should be somewhere around fifteen dollars, sixteen with the tax. It sounds to me like when you were only charged nine dollars you got a pretty good bargain. Like I said, maybe the server was being a nice guy. Another possibility could be that what you are ordering is sometimes a special that you aren't aware of.


tim

grand haven,
Michigan,
U.S.A.

Good question...

#9Consumer Suggestion

Mon, December 09, 2002

That is rather odd that if the prices on the menu are the same at each location that your total bill would be different each time you ordered the same meals. First, I would consider whether you had in fact ordered the same meals, or if sometimes you get something extra that you forget to figure in to the equation. I am going to assume that you do in fact order the same meals each time, in which case you need to figure out what your total should be based upon the prices listed on the menu and dispute the billed total if it exceeds that. There is the chance that in some cases you are being charged less than what you should have been. If Waffle Houses still use pen and paper server tickets (as opposed to a computer system) some servers may not be charging for things that they should be, like drink refills, ingredient additions or condiments like onions or jalepenos. It sounds odd, but when servers write out the prices for your meal, it is not at all unusual for them not to charge for things which they don't feel there should be a charge for, even if their manager tells them to. It's the same kind of situation as a bartender that gives you a double shot at no extra charge, even though he is supposed to charge for everything. Judging by what you stated you normally order, I would assume that the actual price should be somewhere around fifteen dollars, sixteen with the tax. It sounds to me like when you were only charged nine dollars you got a pretty good bargain. Like I said, maybe the server was being a nice guy. Another possibility could be that what you are ordering is sometimes a special that you aren't aware of.


tim

grand haven,
Michigan,
U.S.A.

Good question...

#9Consumer Suggestion

Mon, December 09, 2002

That is rather odd that if the prices on the menu are the same at each location that your total bill would be different each time you ordered the same meals. First, I would consider whether you had in fact ordered the same meals, or if sometimes you get something extra that you forget to figure in to the equation. I am going to assume that you do in fact order the same meals each time, in which case you need to figure out what your total should be based upon the prices listed on the menu and dispute the billed total if it exceeds that. There is the chance that in some cases you are being charged less than what you should have been. If Waffle Houses still use pen and paper server tickets (as opposed to a computer system) some servers may not be charging for things that they should be, like drink refills, ingredient additions or condiments like onions or jalepenos. It sounds odd, but when servers write out the prices for your meal, it is not at all unusual for them not to charge for things which they don't feel there should be a charge for, even if their manager tells them to. It's the same kind of situation as a bartender that gives you a double shot at no extra charge, even though he is supposed to charge for everything. Judging by what you stated you normally order, I would assume that the actual price should be somewhere around fifteen dollars, sixteen with the tax. It sounds to me like when you were only charged nine dollars you got a pretty good bargain. Like I said, maybe the server was being a nice guy. Another possibility could be that what you are ordering is sometimes a special that you aren't aware of.


tim

grand haven,
Michigan,
U.S.A.

Good question...

#9Consumer Suggestion

Mon, December 09, 2002

That is rather odd that if the prices on the menu are the same at each location that your total bill would be different each time you ordered the same meals. First, I would consider whether you had in fact ordered the same meals, or if sometimes you get something extra that you forget to figure in to the equation. I am going to assume that you do in fact order the same meals each time, in which case you need to figure out what your total should be based upon the prices listed on the menu and dispute the billed total if it exceeds that. There is the chance that in some cases you are being charged less than what you should have been. If Waffle Houses still use pen and paper server tickets (as opposed to a computer system) some servers may not be charging for things that they should be, like drink refills, ingredient additions or condiments like onions or jalepenos. It sounds odd, but when servers write out the prices for your meal, it is not at all unusual for them not to charge for things which they don't feel there should be a charge for, even if their manager tells them to. It's the same kind of situation as a bartender that gives you a double shot at no extra charge, even though he is supposed to charge for everything. Judging by what you stated you normally order, I would assume that the actual price should be somewhere around fifteen dollars, sixteen with the tax. It sounds to me like when you were only charged nine dollars you got a pretty good bargain. Like I said, maybe the server was being a nice guy. Another possibility could be that what you are ordering is sometimes a special that you aren't aware of.

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