Wal-Mart Connect Ripoff Won't allow users to cancel service by using deception and fast talk. internet
I have been attempting to cancel my Wal-Mart Connect account to no avail. I keep getting persons on the phone who are hard to understand at best.I cannont cancel online and have no need for the service any longer due to my computer being disabled. I explain this and I am told something to the extent of (in very fast broken english with a heavy middle eastern type accent)That I will be given credit until the 15th of the next month until I get a new computer.I explain to the person that I want to cancel completely as computers don't grow on trees and I am not made of money to just go out and buy a new one. I am then told I will be given a credit for an additional month. I again say that I want to cancel my account again I am given a barage of spoken words that are to difficult to understand. I again try to explain that I want to cancel my service immediateley. After being fast talked to again I gave up.I was told by this sevice person to go to pricewatch so I could do something to get a new computer. I guess I was not heard correctly when I said my computer was dead at the begining of our conversation. How the heck do I get online when I have no computer. If Wal-Mart service is really this way then I will just stop using all related services including the Auto Centers and the Retail Stores.
Seth
Westminster, Maryland
U.S.A.